Delivery and Payment in the eCotton store

At the eCotton online bedding store, we strive to make buying textiles online as comfortable and enjoyable as possible. You can buy textiles with delivery to any corner of Ukraine: from large cities to the most remote villages. We carefully pack and quickly ship your orders so that you can enjoy your comfort faster.

Delivery geography

We deliver bed linen, pillows, blankets, and other home textiles throughout Ukraine. Our partners, Nova Poshta and Delivery, ensure fast and safe delivery. You can order goods in any of the following cities:

Kyiv, Kharkiv, Dnipro, Odesa, Lviv, Vinnytsia, Zaporizhzhia, Poltava, Cherkasy, Kryvyi Rih, Chernihiv, Mykolaiv, Zhytomyr, Khmelnytskyi, Ternopil, Sumy, Ivano-Frankivsk, Lutsk, Uzhhorod, Kropyvnytskyi, Bila Tserkva.

The following categories are particularly popular: pillows with delivery in Ukraine, blankets with delivery by Nova Poshta, as well as bedspreads, plaids, and towels.

Delivery times

We do everything to ensure that your orders arrive on time. Delivery usually takes 1 to 5 business days. On the day of delivery, the courier will contact you in advance to confirm the time.

Delivery cost

The cost depends on the size and destination. All details will be clarified by the manager when confirming the order. Parcels are insured for the full amount. If you need help, please contact us and we will calculate the price in advance.

Pickup of textiles: Kyiv and Kharkiv

For residents of the two largest cities in Ukraine, there is an option to pick up textiles from our brand stores:

KYIV

Address: 12 Kirillovska St.
E-mail: info@ecotton.com.ua
Phone: +38 063 497 01 62
View 3D tour on Google Maps

KHARKIV

Address: 12 Lyubovi Maloi Ave.
E-mail: kh@td-ukrtex.com.ua
Phone: +38 068 613 34 72

Working hours: Mon–Fri, 9:00 a.m. to 6:00 p.m.

How to pay for your order at eCotton

We offer the following payment methods:

1. Cash

Upon receipt of the order from the courier or in the store upon pickup (in hryvnia).

2. Bank cards

Visa, MasterCard, Maestro, Privat24, LiqPay, terminals.
After confirmation, you will receive a payment link by email or SMS.

3. Bank transfer (for legal entities)

An invoice will be issued upon request.
Payment must be made within 3 banking days.
Required: power of attorney, bank details, and documents.

How to place an order

You can place an order for textiles online in Ukraine in several ways:

Through the shopping cart on the website;
Through the “Buy in 1 click” button;
By phone: +38 063 497 01 62 or +38 068 613 34 72;
By email: info@ecotton.com.ua or kh@td-ukrtex.com.ua;
In person at our stores in Kyiv and Kharkiv.

With us, it's easy to buy a blanket with delivery, place an order for a pillow, or choose the perfect bedding. Our managers will be happy to advise you on the characteristics of textiles, sizes, and help you make your choice. Trust eCotton: here you will find textiles that you want to touch, cherish, and give as gifts. We will deliver them to your home with warmth and care, as if we were putting together a package for our own mother.